Our purpose sets out why we do what we do:

We do our job, so our customers can do theirs

Our purpose is to be an exceptional textile services provider to thousands of businesses every day, delivering sustainable growth and value to all our stakeholders.

Our vision sets out where we want to be:

We want to be number one

Our vision is to be recognised as the home of exceptional quality and sustainable textile services, where our people are integral to our success and where we lead the industry, setting the standards against which others aspire to.

Our mission sets out what we do and how it will contribute to achieving our vision:

We do textile services

Our mission is to provide valuable textiles services by building strong partnerships with our customers and providing exceptional service, quality products and sustainable innovation.

Our values set out what we collectively believe in and guide our behaviours – they act as our moral compass as a company:

Delivering exceptional service

• We take pride in providing a professional, efficient, reliable and friendly service to our customers.
• We are committed to disciplined management of our operations to deliver consistent standards of exceptional quality and to provide a service that our customers can trust.

Championing our people

• We embody a culture that recognises and respects the diversity and contribution of all our people and where everyone feels valued.
• We promote a work environment where the health, safety and wellbeing of our people is a priority and which provides opportunities and support for everyone to grow and succeed.

Caring for our environment

• We care about our impact on the environment and consider ways to protect and enhance it.
• We minimise the use of natural resources where possible and make sustainable purchasing choices so that we can leave a positive legacy.

Acting in a responsible way

• Operating from a resilient financial platform, we act with professionalism, integrity and the highest ethical standards in everything that we do.
• We expect all our relationships to be based on honesty, respect, fairness and a commitment to openness and transparency.

Supporting our communities

• We collaborate with our neighbours and wider communities to create strong, long-lasting relationships.
• We take part in programmes and activities that directly and indirectly support our communities to grow and thrive.